1. Information We Collect

We may collect different types of information depending on how you interact with our Website or services.

1.1 Information You Share With Us

We may collect personal details including:

  • Full name
  • Email address
  • Mobile number
  • Address or location details
  • Information submitted through enquiry forms, bookings, registrations, or consultations
  • Payment or billing information required for purchases or bookings
  • Feedback, survey responses, testimonials, or customer support communication

1.2 Automatically Collected Information

When you visit our Website, certain information may be collected automatically, such as:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and time spent on the Website
  • Website interaction and browsing behavior
  • Cookies and similar tracking technologies

1.3 Information From Third Parties

We may receive limited information from trusted third-party platforms including:

  • Payment gateway providers
  • Marketing and analytics tools
  • Social media platforms
  • Publicly available sources

We do not store or sell complete debit/credit card details or sensitive financial information.

2. How We Use Your Information

We may use your information for purposes including:

  • Managing registrations, bookings, or wellness services
  • Responding to enquiries and customer support requests
  • Sending appointment reminders or important updates
  • Providing newsletters, promotional offers, wellness updates, or event information
  • Improving Website functionality and user experience
  • Conducting analytics and performance tracking
  • Maintaining Website safety and preventing misuse
  • Complying with legal obligations

Your personal information is never sold to third parties without your direct consent.

3. Sharing of Information

We may share your information only when necessary and in the following situations:

  • With trusted service providers supporting payments, marketing, communication, or Website operations
  • With legal authorities if required by applicable law or legal process
  • During a business restructuring, merger, or transfer of assets
  • With technology partners assisting in service delivery

All such sharing is limited to the minimum information necessary.

4. Data Security

Shunyara Wellness takes reasonable technical and organizational measures to protect your information against unauthorized access, misuse, loss, or disclosure.

Our security practices may include:

  • SSL-secured data transmission
  • Restricted data access
  • Regular monitoring and security updates
  • Internal confidentiality measures

However, no online platform or internet transmission can be guaranteed completely secure.

4.1 International Data Transfers

Your information may be processed or stored on servers located outside your country or region. By using our Website, you consent to such transfers in accordance with applicable laws.

4.2 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

You may request deletion of your information by contacting us directly.

5. Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

  • Accessing your personal data
  • Correcting inaccurate information
  • Requesting deletion of your data
  • Withdrawing consent
  • Opting out of marketing communication
  • Restricting certain processing activities

To exercise any of these rights, contact us at:

Email: [Insert Email Address]

6. Cookies Policy

Our Website may use cookies and related technologies to:

  • Improve Website performance
  • Remember user preferences
  • Analyze visitor behavior
  • Enhance browsing experience

You may disable cookies through your browser settings, though some Website features may not function properly.

7. Analytics & Tracking Tools

We may use analytics tools such as Google Analytics to better understand visitor behavior and improve our services.

These tools may collect:

  • Device and browser information
  • Website interaction data
  • General location information
  • Session duration and traffic patterns

This information is used only for analytical and service improvement purposes.

8. Third-Party Links

Our Website may contain links to external websites, social media platforms, or partner services.

We are not responsible for:

  • Third-party content
  • External privacy practices
  • Policies or security standards of other websites

Users are encouraged to review the privacy policies of any external websites they visit.

9. Marketing Communications

By providing your contact information, you agree that Shunyara Wellness may send updates, promotional offers, wellness content, newsletters, or service-related communication.

You can opt out anytime by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly
  • Following opt-out instructions in SMS or notifications

10. Updating Your Information

If your personal information changes or requires correction, you may contact us to request updates.

Email: [Insert Email Address]

11. Policy Updates

We may revise or update this Privacy Policy from time to time to reflect legal, operational, or service changes.

Updated versions become effective immediately upon posting on the Website. We encourage users to review this page regularly.